At International Readers, we offer online subscriptions to our customers and, as part of our service, provide a welcome letter to all new subscribers. Below is our delivery policy for the welcome letter.

1. Welcome Letter Delivery Time

• After confirming a subscription, customers will receive a welcome letter via email within 24 hours.
• In case the welcome letter does not arrive within this time frame, we recommend checking your spam or junk mail folder. If it’s still missing, please contact our support team.

2. Delivery Method

• The welcome letter is delivered exclusively via email. We do not send physical products or printed materials as part of the subscription service.
• The email will contain information about your subscription, how to access your online account, and other important details to get started with your subscription.

3. Subscription Activation

• Once the welcome letter is received, your online subscription will be activated immediately, and you will have full access to the subscribed magazines and content.
• No additional delivery of products is required for the subscription to function.

4. Failed Deliveries

• If, for any reason, you do not receive the welcome letter or experience issues with accessing your online subscription, please contact our support team at help@internationalreadersllc.com We will ensure the letter is sent and help to resolve any technical issues with access.